We’re Here to Help
CIBIL99 is committed to maintaining complete transparency for all registered users, ensuring that every credit lookup is safe, compliant, and beneficial for professionals working in the financial and loan industry.
Cibil99 is a B2B platform designed for DSAs, Bankers, and Loan Agents/Agencies across India to
instantly fetch their customers’ credit reports @ ₹99 (including GST). It helps users make smarter
and faster loan-related decisions without affecting the customer’s credit score.
Any DSA, Banker, NBFC employee, financial consultant, or loan agent/agency working in the loan and credit sector
(Personal Loan, Business Loan, Car Loan, Home Loan, LAP, etc.) can register and use Cibil99 services across India.
No. Cibil99 is not a Credit Information Company (CIC) and is independent of all registered credit bureaus. It acts as a professional
lookup platform that delivers credit reports exactly as received from the bureau — without any modifications.
Registered users can fetch a customer’s credit report after obtaining proper consent from the customer.
The report is generated instantly and shows details like credit score, DPDs, active loans, lender names, enquiries,
and bouncing history, helping users decide where to submit a file for faster approval.
No. Reports fetched via Cibil99 are soft-pulls, meaning no enquiry is created on the customer’s credit file. It has zero impact on the customer’s credit score.
Each report lookup costs ₹99 (inclusive of GST). This is a one-time, non-refundable fee per report.
If the report is not fetched successfully due to no data availability or a technical issue, users can email Cibil99 from their registered email ID. After verification, a full refund of ₹99 will be processed within 3–7 working days, and the invoice will be cancelled.
Cibil99 follows strict data protection and compliance policies: Reports are fetched only with customer consent and in their presence. No customer or user data is ever shared, sold, or misused. Any misuse or fraud can result in deactivation and legal action.
No. Cibil99 does not provide or guarantee any loan approvals. The platform’s role is limited to providing the customer’s credit report for analysis, helping users decide where to log in the file based on lender policies.
If a customer finds incorrect information (such as wrong loan details, outdated DPDs, or incorrect personal information), they can raise a correction request directly with the respective credit bureau. The dispute resolution process generally takes up to 30 days, after which the bureau updates and informs the customer.
Still Have Questions?
Feel free to reach out to our support team for any further assistance.
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